Magic Jack plus - Error:23 [Solved]

When you connect magic Jack plus to your router and lift your phone to make calls,Sometimes you might be hearing an Error instead of dial tone "Error 23:Please check your internet connection"

To Solve this ,Go to your Router  > DHCP Client table  and look for the MAC Address starting with : 6C:33:A9:XX:XX .That will be your Magic Jack's MAC address.
Once you get it we need to reserve a permanent IP for Magic Jack.For that go to Address reservation > Add new 

Once you bind the static [Permanent ] IP address to Magic Jack.Please reboot the magic Jack and router.After that your issue will be resolved.Your Magic Jack IP will stay permanent in the router


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  2. Does internet service need to be on for magic jack to work ??

  3. Nice information about fixing an error for magicjack. Thanks for sharing this useful post.
    Magicjack Plus

  4. Thanks it really helps