Magic Jack plus - Error:23 [Solved]

by Shabeeribm
When you connect magic Jack plus to your router and lift your phone to make calls,Sometimes you might be hearing an Error instead of dial tone "Error 23:Please check your internet connection"

To Solve this ,Go to your Router  > DHCP Client table  and look for the MAC Address starting with : 6C:33:A9:XX:XX .That will be your Magic Jack's MAC address.
Once you get it we need to reserve a permanent IP for Magic Jack.For that go to Address reservation > Add new 


Once you bind the static [Permanent ] IP address to Magic Jack.Please reboot the magic Jack and router.After that your issue will be resolved.Your Magic Jack IP will stay permanent in the router



4 comments:

  1. UnknownAugust 23, 2016 at 10:29 PM

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    ReplyDelete
  2. AnonymousSeptember 23, 2016 at 7:47 PM

    Does internet service need to be on for magic jack to work ??

    ReplyDelete
  3. Jenny IrisMarch 2, 2017 at 2:21 PM

    Nice information about fixing an error for magicjack. Thanks for sharing this useful post.
    Magicjack Plus

    ReplyDelete
  4. AnonymousApril 20, 2018 at 9:24 PM

    Thanks it really helps

    ReplyDelete